The chief and director of the pharmacy department at Lincoln Hospital in New York, Babak Bamdad supervises, hires, and trains personnel. In addition to this, Babak Bamdad handles daily practices at the pharmacy, including establishing standards of quality and promoting efficient operations.
Below are three ways to improve efficiency at pharmacies:
1. Streamline movement: Although it may seem pointless, it’s important that pharmacy leaders look at how many steps their pharmacists and technicians take to do their work. Ideally, every tool and resource personnel needs to complete daily tasks must be kept close and on hand. Reducing the number of steps personnel must take streamlines movement and makes them more efficient.
2. Introduce automation: Automated systems are capable of boosting pharmacy efficiency while also improving patient safety. By introducing these systems, pharmacy leaders reduce how much time is spent managing out-of-stock medication and makes refilling scripts easier.
3. Assign tasks: Most of the time, pharmacy personnel juggle multiple tasks throughout their day, such as answering phones and labeling prescriptions. Instead, designate each task to specific workers. For example, having staff members who are only responsible for answering phones keeps other personnel free for filling prescriptions fast.
At Lincoln Medical and Mental Health Center, Babak Bamdad’s primary duties involve establishing and maintaining quality, performance, and productivity standards in accordance with those set by Presentation Medical Center.